Terms and Conditions :

Cancellation & Refund Policy for kedarnath shuttle:

Sitapur/Sersi/Badasu/Phata/Guptkashi - Kedarnath - Sitapur/Sersi/Phata/Guptkashi (Same day) helipad Reporting time is 5 AM to 9 AM.

Sitapur/Sersi/Badasu/Phata/Guptkashi - Kedarnath - Sitapur/Sersi/Phata/Guptkashi (Night halt) helipad Reporting time is 10 AM to 12 Noon.

Sitapur/Sersi/Badasu/Phata/Guptkashi - Kedarnath (One way) helipad Reporting time is 12 Noon to 3 PM.

Kedarnath - Sitapur/Badasu/Sersi/Phata/Guptkashi (One way) Kedarnath helipad Reporting time is 5 Am to 8 AM.

Riddhi Siddhi Tours and Travels believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy.

This PNR/ PDT is subjuct to grant of permission by DGCA, NGT and Uttrakhand Govt and Aviation co. in favour RSTT/SKHS New Delhi, if we fail to arrange abovesaid 100% refund shell be given (Refundable amount) and non refundable/Sundry charge shall not be refunded.
Aviation company name will be informed a day befor travel date by email, phone call or sms this year Govt cost is 6350/ 6700/7300 as Sersi/Phata/Guptkashi respectbily.
Devotees of Kedarnath yatra/Chardham yatra must make Bio-metric card, it is issued in all important places like Haridwar, Dehradun, Rishikesh railway station and bus station of char dham route and all district in Uttarakhand.
All devotees should carry there valid Identity proof AADHAR is mendetry.
Tickets made in Under PNR can be carried in 2 shift according to total weight of passengers this is right of the pilot/technician of aviation company.
Passengers for same day return will have to buy Priority Dharshan slip, for if charges Rs. 2500/person issued by Shri Kedarnath Badrinath Mandir Samiti (available at Helipad).
Passengers weighing more than 80 kgs have to pay additional Rs 150/kg for additional weight.
The Same day Return Pax will get only 2 hrs for darshan at kedarnath Ji Dham.
Children Above 2 years of age will be provided with a full seat and will be charged full fare. For infants less than two years the fare will be 10% of the ticket cost and no seat will be provided to the infants.
All Passengers should report at the given reporting time, the boarding may take place any time after that depending on traffic and flight schedule.
Passengers are entitled only one piece of baggage weighing not more than 3 kilograms, any additional piece of baggage will not be allowed.
In case of cancellation of flight for the day due to any reason, the next day Passenger will be given priority over previous day Passenger. If the seats are not available on next day, full fare will be refunded else previous day passenger may be accommodated subject to availability of seat.
Any medical assistance or casualty can get help call in toll free no 108 it is Uttrakhand Govt service.
One can cancel the ticket online in this address booking@chardhama.com OR rsttina@gmail.com The ticket can be two days before the of journey, this amount will be refunded within 2 weeks in same format of payment.
Disputes, if any , are to be settled by Courts in Delhi who will have the jurisdication in this regarard.

Policy of Cancellation Charges :
admin/sundry charges and service tax/GST will not return/refund.
• Ten days or above before the date of journey deduction is - 25%
• Five days to Nine days before the date of journey deduction is - 35%
• Between 48 hrs to four days the date of journey deduction is - 50%
• Less than 48 hrs before the journey deduction is -100% ( No Refund )
* Should the flight be cancelled due to reason beyond our control, like bad weather, technical fault, and pilot illness, full refund is applicable. Two way Passenger if wants refund for one-way fare i.e. from Kedarnath Ji to Sersi/Phata/Guptkashi, the Refund will be Rs. 2500/- only irrespective of fare paid.

Manimahesh yatra package : Terms and Conditions :

Tour no 1 Yatra from Bharmour Includes : Normal Stay in Bharmour and Helicopter Bahrmour - Gaurikund - Bharmour (Same day) all taxes.
Tour no 2 Yatra from Bharmour Includes : Normal camp Stay in Gaurikund and Helicopter Bahrmour -Gaurikund -Bharmour (Night halt) all taxes.
Tour no 3 Yatra from Pathankot Includes : Car for 3 days Pathankot Bharmour Pathankot, 2 Nights Standard Stay in Bharmour, Helicopter Bahrmour Gaurikund Bharmour (Same day) all taxes.
This PNR/ PDT is subjuct to grant of permission by DGCA, NGT and Himachal Govt in favour RSTT/SKHS New Delhi, if we fail to arrange abovesaid 100% refund shell be given (Refundable amount) and non refundable/Sundry charge and GST shall not be refunded.
Same day Passengers reporting will be in the morning time from 05:30 hrs to 13:00 hrs. as informed & for night halt passenger’s reporting will be after 15:30 hrs only & there slots will be informed at Bharmour Office.
The time given to the passenger’s would be the reporting time only & it should not be considered as flight timings.
Passengers are requested to contact our Bharmour asistant contact person a day prior to their journey.
Same day passenger’s would be given preference other then over night halt one way passenger’s.
Passenger’s would be allocated flights on the following criteria : On the first come first serve basis.
The minimum waiting period of passenger’s would be 1 hour but it may exceed to 3,4 hours as per the ground situation such as wheater condition, time of refuelling,the helicopter or non-availability of passengers at either side.
If the flight is cancelled due to any reason such as bad weather, helicopter un serviceability etc…

The full refund of the ticket would be accorded and sundry charges will not refund.
No ticket would be carry forward to next day.
No accommodation, meal or cost of transport would be paid or reimbursed or compensated.
Passengers have to make their own necessary arrangements.

All out endeavours would be made to accommodate passenger in their own groups, however it may not be possible all times because of weight adjustment in the flight. The group may be divided in subsequent flights.
The passenger having more than 80 kg weight would be charged extra Rs.100/Kg in helipad & Pax more than 120 kg will have to take double ticket/ as per aviation co rule.
Handicapped, Children & old person (above 80 yrs) would be given preference.
Passenger may carry only 1 small bag of not more than 2kgs off weight in flight.
Excess volume baggage would not be allowed in helicopter flight.
If want to cancel ticket mail us at booking@chardhama.com , rsttina@gmail.com refund will be send within 15 days same format of payment.
This Travel document issued by the company shall be subject to their rules of cancellation as follows :Policy of Cancellation Charges :
• Ten days or above before the date of journey deduction is - 25%
• Five days to Nine days before the date of journey deduction is - 35%
• Between 48 to 4 days before the date of journey deduction is -50%
• Less than 48 hrs before the journey deduction is -100% ( No Refund )
* Should the flight for Gaurikund be cancelled due to reason beyond our control, like bad weather, technical fault, and pilot illness, full refund is applicable. Two Way Passenger if wants refund for one-way fare i.e. will be refund as one way Rs. 2900 two way Rs. 5800 only irrespective of fare paid. Admin Charges and service tax/GST will not;return/refund.

NOTE:- For safe helicopter flying is imperative that weight restriction parameters are adhered to strictly. We request the passengers to co-operate with our staff in this regard.

Any Urgent contact : 09818254525, 9868778968, D S Mehta "Riddhi siddhi Tours and travels wishes you a happy journey"

General Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Riddhi Siddhi Tours Travels's relationship with you in relation to this website.

The term 'Riddhi Siddhi Tours and Travels' or 'us' or 'we' refers to the owner of the website whose registered office is 19, INA Kashmiri Market, New Delhi-23. Our company registration number is 1059 on date 15/04/2015 at 12:32:10. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The tour will be confirmed on 100% payment in advance.
To book a tour package please use our online booking form or, alternatively, you can call us on the given numbers:

Payment of deposit : Offline
The deposit can be paid by cash/check/DD and for overseas tourists by wire transfer. Please indicate the tour cost indicate in your quotation. The planning process will begin on 20% initial deposit which is not refundable. The remaining deposit of 80% needs to be paid two months in advance to the tour date. When your payment transfer is done, please e-mail us a confirmation letter with the wire transfer details, so that we can follow up your reservation efficiently.

When to book:
It is wise to make your booking at least two months in advance. However, if you want a good deal on your international flight, we recommend organizing your trip at least six months in advance. You may contact us if you require a late booking also.
In the event of cancellation of tour / travel services due to any unavoidable circumstance/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive the notification in writing.

Policy of Cancellation Charges :
• Ten days or above before the date of journey deduction is - 25%
• Four days to Nine days before the date of journey deduction is - 35%
• Between 48 to four days before the date of journey deduction is - 50%
• Less than 48 hrs before the journey deduction is -100% ( No Refund )

Liabilities and responsibilities:
It is in the nature of all programs that the arrangements have to be flexible. The day-to-day agenda and ultimate goal of a trip is taken as aims and not as contractual obligations. The agency will always try its very best to solve any problem you face during your trip, but cannot be held responsible for delays or alterations in the programs or for expenses incurred, owing to domestic flights delays or cancellation, strikes, local regulations, sickness, bad weather, war, major force, political closures and disputes.

Travel insurance :
A travel insurance policy is vital if you go trekking. While most general travel insurances cover you against sickness, a trekking insurance is required to cover you for emergency evacuation, which could run into many thousands of dollars if a helicopter were required. We do not offer travel insurance policies, but we strongly recommend that you apply for one covering mountain rescue and emergency evacuation.

Flights : The tour package is inclusive of domestic flight charges. To book your domestic flight
we will require the necessary information which can be sent after confirmation of your stay. Riddhi Siddhi Tours and Travels does not offer international flights in our readymade package.

Disclaimer Policy

The information contained in this website is for general information purposes only. The information is provided by Riddhi Siddhi Touris and Travels and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Riddhi Siddhi Tours and Travels. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Riddhi Siddhi Tours and Travels takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

This privacy policy sets out how Riddhi Siddhi Tours and Travels uses and protects any information that you give Riddhi Siddhi Tours and Travels when you use this website.

Riddhi Siddhi Tours and Travels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Riddhi Siddhi Tours and Travels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from Jan 2018.

What we collect
We may collect the following information:

name and job title
contact information including email address
demographic information such as preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new packages, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at booking@chardhama.com , rsttina@gmail.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to www.chardhama.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us

Delivery Policy

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 011-24602468, 9818254525.